Frequently Asked Questions

OrderCode is a complete restaurant platform that lets you create a professional website, accept online orders, manage menus, and grow your business — all from a single dashboard.

Sign up for a free 14-day trial — no credit card required. Set up your restaurant profile, add your menu, and go live in minutes.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.

Not at all. OrderCode is designed for restaurant owners, not developers. Our intuitive interface makes it easy to set up and manage your online presence.

Most restaurants are up and running within 30 minutes. Add your menu, customize your page, and start accepting orders right away.

We offer flexible plans starting from a free Starter plan. Professional and Enterprise plans include advanced features. Visit our pricing page for details.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

We accept all major credit cards and SEPA direct debit for subscription payments.

No. All plans are month-to-month with no long-term commitment. You can cancel anytime.

When your trial ends, you can choose a paid plan to continue. Your data is preserved for 30 days if you need more time to decide.

Absolutely. You can create categories, add products with variants, set allergen labels, upload images, and translate everything into multiple languages.

Yes. Define delivery areas using basic radius zones or advanced GIS polygons. Set different pricing and minimum orders per zone.

Yes! Our Multi-Store feature lets you manage multiple shops and locations from a single dashboard with the franchise model.

Yes. Track orders, revenue, popular items, and customer insights with our built-in analytics dashboard.

Yes! Professional and Enterprise plans include custom domain support. We handle DNS configuration and SSL certificates automatically.

We offer integrations with popular payment providers, POS systems, and delivery services. Enterprise plans include full API access for custom integrations.

Yes. We use industry-standard encryption, regular backups, and GDPR-compliant data handling. Your data is stored securely in European data centers.

Yes. OrderCode supports English, German, Polish, Arabic, and Turkish. All content can be translated into any supported language.

We maintain 99.9% uptime for all plans. Enterprise customers receive an SLA with guaranteed response times.

Starter plans include email support. Professional plans get priority support. Enterprise customers receive dedicated phone and email support with a dedicated account manager.